Welcome to Al Bahar Hotels, Sonmarg. This Refund Policy outlines the terms and conditions related to refunds for reservations made with our hotel. By making a reservation with us, you agree to comply with the refund policy as stated below.
1. Reservation Cancellation:
a. Standard Reservations:
For standard room reservations, guests may cancel up to [insert number of days] days prior to the scheduled check-in date without incurring any charges.
b. Special Promotions or Non-Refundable Rates:
Certain promotions or rates may be non-refundable. Please review the terms and conditions of your reservation for specific details.
2. Refund Eligibility:
a. Cancellation within the Allowed Period:
If you cancel within the allowed cancellation period, you may be eligible for a full refund.
b. Late Cancellations or No-Shows:
Late cancellations or no-shows may result in charges equivalent to one night’s stay.
3. Refund Process:
Refunds, if applicable, will be processed using the same method of payment used for the original reservation.
4. Special Circumstances:
In the case of unforeseen circumstances, such as natural disasters or other events beyond your control, we may consider refund requests on a case-by-case basis.
5. Modifications to Reservations:
Changes to reservations, including modifications to dates or room types, are subject to availability and may result in additional charges.
6. Group Reservations:
Refund policies for group reservations may vary. Please refer to the terms and conditions provided at the time of booking for group reservations.
7. Contact Us:
If you have questions about our Refund Policy or need assistance, please contact our reservations team at [insert contact details].
8. Changes to Refund Policy:
Al Bahar Hotels, Sonmarg, reserves the right to update or modify this Refund Policy at any time. Please check this page periodically for any changes.
